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Smartnet acts as a repository of key reference material like reports, guidelines, model documents, case studies and research on topics relevant to the urban sector. The Smartnet Library has been catalogued based on sectors, sub-sectors and types of documents.
The Library can also be searched using the Advanced Search option for Document Titles, Authors / Organisations and Keywords.

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  • Report
    Letter to Cities
    India Smart Cities COVID-19 Response: Case Studies. New Delhi: Deloitte, 2020.

    COVID-19 has engulfed almost the entire world, challenging governments to act in ways normally reserved for war, depressions, and natural disasters. Governments at different levels across the world are taking extreme measures to limit loss of human lives and minimize economic disruption. In the...

  • Report
    COVID-19 Indian Smart Cities: Leveraging Technology and Smart City Facilities for Rapid Response. Boston Consulting Group, 2020.

    Context and objectives of this exercise

    Study the initiatives various Indian Smart Cities have taken so far in response to the COVID-19 outbreak & highlight select / impactful practices. Boston Consulting Group (BCG) collaborated with Ministry of Housing & Urban...

  • Case Study
    Jabalpur Smart City Limited. Fight Covid-19 through ICCC, Jabalpur., 2020.

    The pandemic of Covid-19 is beginning to engulf small cities continuously from big cities. Jabalpur MP Was the first city where a positive case of corona virus was registered. With this information, the city administration became conscious and stepped into the field to fight this pandemic with...

  • Vol 1_Instruction to Bidders
    Vol 2_Scope of Work
    Vol 3_Service Agreeent
    First Draft for Request for Proposal for Selection of System Integrator for Implementation of [City] Smart City Solutions., 2018.

    This is a First Draft Document that can be used by cities by customizing the douments based on their requirements.

    The intent of this RFP is to invite bids from the Bidders for implementation of an integrated solution for the Authority.

    The Request for Proposal (...

  • CC inaugration
    Project Note
    Command Control Center, Ahmedabad., 2018.

    Command Control Center, Ahmedabad was inaugurated on 23rd Feb 2018. Hon'ble Chief Minister VijayBhai Rupani Ji inaugurated the building. It is one of the best command Centres across the nation. This presentation gives some key features of its operation. 

  • Smart Solutions Ahmedabad
    Ahmedabad ITMS- AFCS & CCPS. Smart City Ahmedabad Development Limited, 2018.

    The project was featured in World Economic Forum Report for Data Driven Cities as one of the most innovative projects across the globe. This presentation gives an overview of the smart solutions incorporated in the city.

  • Ahmedabad Smart City
    Ahmedabad Smart City Project. Smart City Ahmedabad Development Limited, 2018.

    The presenatation detaiils Ahmedabad Smart City Projects.

  • Integrated Transport-Mobility Administration Centre
    Surat Smart City Development Limited. Integrated Transport-Mobility Administration Centre: Surat., 2018.

    Surat Municipal Corporation introduced SMAC Center is envisaged as an administrative control center for the city of Surat for effective and efficient delivery of all civic services. SMART City Center will operate in four layers. This centre will collect functioning information of all the...

  • City Operation Centre: Nagpur

    The video provides a brief introduction to the functioning of the City Operation Centre 3800 CCTV cameras installed at 700 important junctions that procure realtime data and information about traffic, law and order contributing to enhancing the safety and security of the city.

    The video...

  • Innovation for Smart Solutions
    Office Memorandum: Promoting Innovative Smart Solutions Under Smart Cities Mission, Amrut And Swachh Bharat Mission. New Delhi, India: Ministry of Urban Development, Government of India, 2017.

    The Ministry of Urban Development has launched a scheme for “Promoting Innovative Smart Solutions under Smart Cities Mission, AMRUT and Swachh Bharat Mission”. The scheme will provide funding support for industry-sponsored, outcome-oriented projects focused around the needs of ULBs under the...

  • GCC Reply Letter Order
    Letter Order for Smart City Dashboard for Command and Control Centre of Greater Chennai. Chennai, Tamil Nadu: Greater Chennai Corporation, 2017.

    Letter from Deputy Commissioner (Works), Greater Chennai Corporation, to, The Director, Centre for Development of Advanced Computing, for preparing Smart Dashboards for various modules for Command and Control Centre for Greater Chennai Corporation.

    Intelligent City Operations and Management Centre (ICOMC). Bhubaneswar Smart City Limited, 2017.

  • ICCC
    Shukla, Chandramauli. Integrated Smart City Command and Control Centre. Bhopal Smart City Development Corporation Limited, 2017.

  • Nagpur ICCC
    Nagpur Smart & Safe City Project - Solution Components. Nagpur Smart and Sustainable City Development Corporation Limited, 2017.

  • Smart City Operation Centre
    Presentation on Smart City Operations Centre. Pune Smart City Development Corporation Limited, 2017.

  • Transport Command And Control Centre – Pune
    Transport Command And Control Centre – Pune. New Delhi, India: Ministry of Urban Development, Government of India, 2017.

    Pune relies solely on buses for public transportation. The average number of buses per lakh population is only. Additionally, buses in Pune have signifcant issues with availability (25% fleet off-road most of the time) and reliability (84% routes have a waiting time of more than 20 minutes)....

  • SMAC (Smart City) Centre – Surat
    SMAC (Smart City) Centre – Surat In India Smart Cities: Success Stories from Mission Cities. New Delhi, India: Ministry of Urban Development, Government of India, 2017.

    Rapid population growth, extended geography and extended/ coordinated city operations need a huge coordination effort to deliver citizen services and manage the city. As managing/ coordinating and monitoring the city functions is a complex task; it was felt that a centralized system will be...

  • integrated Command & Control Centre – kakinada
    Integrated Command & Control Centre – Kakinada In India Smart Cities: Success Stories from Mission Cities. Ministry of Urban Development, Government of India, 2017.

    Kakinada Smart City is in the process of implementation of a Command and Control Centre; the project envisages creating an IT backbone for integrating many civic services. This will improve the accessibility of services and government to citizens. It will also enhance ability of the government...

  • Smart Control System
    Smart Control System: Guideline 2.3., 2016.

    One of the objectives is to apply Smart Solutions in order to make infrastructure and services better (Guideline 2.3). Moreover, solutions services contracts should be used instead of hardware procurement contract only and generic specifications should be used (Annexure 4; criteria 4.1,4,a). In...

  • Advisory Note No. 4
    Advisory Note No. 4 on Promotion of Payments through Cards and Digital Means in Smart Cities. New Delhi: Ministry of Urban Development, Government of India, 2016.

    Subject: Promotion of Payments through cards and digital means in the Smart Cities.

  • The Smart City is Open
    Green, Jeremy, Marina Astafev, and Matt Hatton. The Smart City is Open: the role of open systems as a key enabler of the smart city. Machina Research, 2016.

    Cities are increasingly aware of the benefits of an ‘open’ approach to becoming ‘Smart’. It is already recognized that being locked in to an integrated solution from a single vendor is sub-optimal. However, there is insufficient clarity on the full implications of and challenges of ‘open-ness’,...

  • Why CCC
    Command & control centers “ Design standards,technology & integration challenges “. Building Industry Consulting Service International (BICSI), 2016.

    This presentation was presented by Registered Communications Distribution Designer (RCDD) from Building Industry Consulting Service International (BICSI). The presentation gives a compelling depiction of importance of command and control system, its evolution. The design philosophy,...

  • Vizag _CCC
    Command & Communication Center Stakeholders Consultations. Greater Visakhapatnam Smart City Corporation Limited (GVSCCL), 2016.

    This presentation is a part of stakeholders consultation workshop held on 21 Oct 2016. This presentation explains Cm's vision to have a command and control system, journey so far to materialise his dream. It makes an asesment of current state and the steps that need to be taken to reach the...

  • State case studies
    State Forward - Best Practices from Our States. New Delhi, India: NITI Aayog, 2016.

    The compilation of this compendium reflects a bottoms-up approach, where States’ representatives were contacted to identify best practices of the model project examples within the States. Each contact person responsible for the implementation of the project has been identified in the NITI Aayog...

  • Innovation Friday: Finding Smart Solutions (The Potential & Risk of ICT)
    Innovation Friday: Finding Smart Solutions (The Potential & Risk of ICT)
    Innovation Friday: Finding Smart Solutions (The Potential & Risk of ICT)

    The India Smart Cities Challenge is a competition for municipal leaders and their partners to promote economic opportunity in India, improve governance, and produce better results for urban residents.

    In this webinar, participating cities hear from Anthony Townsend, urban planner and...

  • Cape Town KPMG Report
    Exploring the Benefits of Technology to Government and Society: A study of Thomson Reuters Aumentum in the City of Cape Town, South Africa. Delaware, United States of America: KPMG International, 2015.

    The City of Cape Town has leveraged Thomson Reuters technology in the Valuations Department to enhance its operations, promote productivity and increase data accuracy. The new technology has allowed the City of Cape Town to:

    • Reduce turnaround time for valuations by 75% – from 20...

  • Smart Cities Framework for India
    Integrated ICT and Geospatial Technologies: Framework for 100 Smart Cities Mission. New Delhi: NASSCOM, International Youth Centre, 2015.

    The Integrated ICT and Geospatial Technologies Framework for the 100 Smart Cities Mission has been developed with the aim to demystify the role of ICT in developing Smart Cities. The framework tries to capture and address the issues & needs of all stakeholders including citizens and...

  • ICT in Urban Services
    ICT in Urban Services In Compendium of Global Good Practices. New Delhi: National Institute of Urban Affairs, 2015.

    Technological advancements have changed the way we think of urban and spatial planning. The inclusion of conventional elements with modern technologies is allowing this field to advance at a rapid pace. The use of Information and Communication Technology (ICT) in urban and spatial planning has...

  • Social sector in India
    Social Sector Service Delivery: Good Practices Resource Book 2015. NITI Aayog, United Nations Development Programme (UNDP), 2015.

    The social sector in India has been inundated with a variety of successful development initiatives by the state governments. These have showcased innovative approaches, effective strategies, long lasting impact and sustainability in reaching out to the most marginalized sections of population....

  • Readiness report Smart City Council
    Smart Cities Readiness Guide. Smart Cities Council, 2015.

    This document was assembled with input from many of the world’s leading smart city practitioners – the members and advisors of the Smart Cities Council. It will help you create a vision for the future of your own city. Equally important, it will help you build an action plan to get to that...

  • Safer communities_Verizon
    Building Smarter and Safer Communities. Verizon Enterprise, 2015.

    The safety of both officers and citizens depends on real-time situational awareness and immediate contact with colleagues and support personnel. Learn in this case study linked below how Council Lead Partner Verizon worked with...

  • Technology for City Services
    Greenberg, Sherri R.. Using Innovation and Technology to Improve City Services. Washington DC: IBM Center for The Business of Government, 2015.

    Created by the IBM Center for the Business of Government, Using Innovation and Technology to Improve City Services studies emerging trends in the innovative services that smart cities offer and the ways that the cities themselves are adapting to create those services. It presents six key...

  • Safe Access Manual
    Shah, Sonal, Sahana Goswami, Lubaina Rangwala, and Robin King. Safe Access Manual: Safe Access to Mass Transit Stations in Indian Cities., 2014.

    The Safe Access Manual is EMBARQ India’s latest publication and offers recommendations to develop safe access to mass transit stations in Indian cities. An investment of 15 billion USD has already been made across various cities to develop mass transit infrastructure such as metro rail and bus...

  • Smart City Surveillance networks
    Top 14 Best Practices for Building Video Surveillance Networks. Allied Telesis Inc, 2014.

    The shift from analog to Internet Protocol (IP) surveillance cameras has changed the way that video surveillance systems are built. Instead of running lengths of coax cable from multiplexers out to cameras, an IP-based surveillance system involves plugging the cameras into an Ethernet Local Area...

  • Use of ICT for Effective Urban Governance and Service Delivery in India
    Use of ICT for Effective Urban Governance and Service Delivery in India: A Selection of Cases. Hyderabad: Administrative Staff College of India, 2011.

    This compendium published by Administrative Staff College of India (ASCI) and CISCO presents selective cases on the use of ICT for effective urban governance and service delivery in India.