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Technology for City Services Technology for City Services

Using Innovation and Technology to Improve City Services

Created by the IBM Center for the Business of Government, Using Innovation and Technology to Improve City Services studies emerging trends in the innovative services that smart cities offer and the ways that the cities themselves are adapting to create those services. It presents six key findings in how cities are implementing services and six key actions cities are taking to innovate. The report also uses 12 U.S. cities as case studies, providing examples of especially innovative ways that those cities have adapted.