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Technological Solutions
Joshi, Dr. Ravikant, and Sanjukta Ray. Compendium on Urban Performance Indicators., 2005.
Greenberg, Sherri R.. Using Innovation and Technology to Improve City Services. Washington DC: IBM Center for The Business of Government, 2015.
How the Cloud is Revolutionizing the Future of Water Utility Management. Badger Meter, Inc, 2014.
Social Sector Service Delivery: Good Practices Resource Book 2015. NITI Aayog, United Nations Development Programme (UNDP), 2015.
Use of ICT for Effective Urban Governance and Service Delivery in India: A Selection of Cases. Hyderabad: Administrative Staff College of India, 2011.