Policy BriefParticipation of citizens and their engagement in the governance cycle in cities and towns has its own set of challenges. Ground realities reflect that citizens in urban areas are rarely included or involved in decision-making, especially the marginalised and vulnerable ones, who indeed are the most effected by emerging crises of urbanisation. By creating opportunities for citizen's participation, one not only facilitates better representation of the people but also helps in deepning democracy. This brief put forth a case for encouraging participation for better policy formulation and social accountability.