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Mumbai urban transport Mumbai urban transport

Mumbai National Urban Transport Helpline: Operations Document

The Government of India (GoI) has initiated the Sustainable Urban Transport Project (SUTP) with support of Global Environment Facility (GEF), United Nations Development Programme (UNDP) and World Bank (WB). The primary objectives of SUTP are to apply National Urban Transport Policy (NUTP) to achieve a paradigm shift in India’s urban transportation system for more favourable sustainable developments and alternatives. The Ministry of Urban Development (MoUD) has been designated as the nodal agency for implementation of the project. SUTP inter alia aims at providing Technical Assistance to the MoUD in order to improve capacity at National, State, and Local levels to implement the NUTP. As a part of this initiative, generic operations documents have been developed for:

A. Traffic Management and Information Control Centre (TMICC)

B. National Urban Transport Helpline (NUTH) Together with the Generic Operations Documents, City Specific Documents have also been prepared for the selected cities and the chosen concepts.

This report provides the city specific plan for NUTH in Mumbai.