Ms. Shreya Gadepalli, Institute for Transportation and Development Policy (ITDP) South Asia Programme Lead, led the session by welcoming the speakers, panellists, and participants and inviting Mr. Kunal Kumar IAS, Joint-Secretary, Smart Cities Mission (SCM), Ministry of Housing and Urban Affairs (MoHUA) to give the opening remarks.
The two presentations were by: Ms. Shreya Gadepalli on ‘Reforming Public Transport through Digital Fare Payment’; and Mr. Justin Coetzee, Founder & CEO of GoMetro on ‘Fare collection lessons from Africa - formal and informal transport reform’. The presentations were followed by a panel discussion and Q&A session, moderated by Ms. Shreya Gadepalli with Ms. D Thara IAS, Joint Secretary (A, L&E), Ministry of Housing and Urban Affairs, Government of India, Mr. Prasanna Patwardhan, President, Bus & Car Operators Confederation of India, and Mr. Nikhil Agarwal, Consultant, Transport Practice India, The World Bank, and Co-founder & ex-COO, Chalo as panellists.