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Implementation Guidelines for the Project “CSC 2.0- A way forward

This document is intended for State Governments/UT Administrations and District Administrations as guidance for executing the Common Services Centre (CSC) 2.0-A way Forward in the States/UTs. The document describes CSC 2.0 along with its objectives, governance mechanism, role and responsibilities of the stakeholders. CSC 2.0, approved in August 2015, aims to establish self sustaining network of 2.5 lakhs CSC centres at Gram Panchayat (GP) level under Digital India- Pillar 3-Public Internet Access Programme – National Rural Internet Mission and deliver various citizen centric services. The model of CSC 2.0 is envisaged as transaction based and service delivery based model, delivering a large bouquet of e-services through a single delivery technological platform, which would increase the sustainability of the CSCs across the country.