In 2016 the Toilet Board Coalition ran a Feasibility Study to explore the potential role of mobile and digital applications to drive efficiencies and consumer demand in sanitation business models operating in low-income markets. The following questions were at the centre of the inquiry:
• How are sanitation businesses operating in low-income markets using mobile and digital applications in their businesses today?
• How are sanitation businesses and entrepreneurs thinking about next generation opportunities for mobile and digital applications for their businesses in the future?
• What is needed to build the ecosystem for the digitisation of sanitation for the low income markets?
• Is there commercial interest and demand from large industrial operations to become buyers and investors into the system?