After putting Pune as a model city on the forefront of the Government’s Smart City Mission, Kunal Kumar has embarked on the new role of Mission Director, Smart Cities, Ministry of Housing and Urban Affairs, Government of India and is sparing no effort in making the mission a successful one. In an exclusive interview with Manish Arora of BW Smart Cities, Kumar talks about how the humble beginning has been made, the fundamental challenges and the role of technology in making the lives of citizens easy.