The intended audience for this manual is practitioners and decision-makers from municipalities and ULBs who are charged with running waste management systems and are interested in improving Chapter 1: Purpose and scope 16 Picture 2: Once shy, now brimming with confidence these systems by integrating the informal sector. Academics, non-governmental organizations, and informal sector organizations may also find this manual useful. While municipalities and ULBs can use this manual at any time, it should ideally be used as a planning tool before new waste management projects are implemented, to ensure that the socio-economic impacts of those projects are understood and accounted for