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Request for Empanelment (RFE) for Shortlisting ‘IMPLEMENTATION PARTNERS’ for implementation of National Urban Governance Platform (NUGP) & Reference Municipal Service Applications at States/ UTs

The Ministry of Housing and Urban Affairs (M/o HUA), Government of India, is leveraging digital technology and e-governance to address modern India’s urban challenges and enhance ease of - living and - doing business in India’s cities. This endeavour is in alignment with India’s national objectives to promote inclusive and sustainable urban spaces. In February 2021, M/o HUA launched the National Urban Digital Mission (NUDM) to streamline and coordinate efforts of the urban ecosystem to support States in harnessing the power of digital technology for data-driven governance and last mile service delivery. The Centre for Digital Governance (CDG) at the National Institute of Urban Affairs is the anchor institute for the NUDM. Envisioned as a trusted partner for digitally-enabled governance transformation, CDG works across multiple practice areas, including governance, platforms, partnerships, learning, research, and communications.

NIUA endeavours to create the open reference platform - the National Urban Governance Platform (NUGP) - for the benefit of State/UTs. It is envisaged that all the selected IMPLEMENTATION PARTNERS by respective States/ UTs will be imparted adequate Change Management Training for the developed modules so as to hand-hold the States/ UTs appropriately during the Project Implementation.

The purpose of this RFE is to shortlist a panel of pre-vetted IMPLEMENTATION PARTNERS who will be eligible for selection & subsequent award of contract by State Governments. The Implementation Partners will work with the State Programme Directorate (SPD), Urban Local Bodies and NUDM Team at CDG throughout the lifecycle of the implementation, Project Management including operation & maintenance(O&M) of Municipal e-governance solution.

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