This denotes the geographical coverage of public transport services (road, rail or water based) in the city, and along with Indicator 11.2 is indicative of the overall availability of public transport facilities in the city. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• Total length of the public transport corridor within the urban limits should be considered. Public transport systems will include suburban and metro rails, buses, public water transport, and can include public or private transport service providers.
• Corridors along which the service frequency is one hour or less should only be considered.
• Data on service coverage can be obtained from the records of the relevant Transport Authority, Development Authority or ULB, as applicable. Route and frequency data can also be obtained from major private providers.
• Data on area of the city can be obtained from ULB or Development Authority.

This denotes the availability of public bus or rail transport in the city, in proportion to the population of the city. Along with Indicator 11.1 it is indicative of the overall availability of public transport facilities in the city. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• ‘Public transport’ shall include both buses and rail coaches. Each rail coach will be considered equivalent to 3 buses for computation.
• Number of public transport vehicles operating in the city should be the actual buses/ rail coaches in operation and as such the number can be lower than the number of vehicles/rolling stock owned by the public utility or major private operators.
• Daily average values over a specific time period (e.g. a month) can be considered
• Data on public transport can be obtained from the logs maintained by the Transport Authority or major Private Operators, and Suburban Rail/ Metro Rail authorities.
• Population data can be sourced from the decennial Census of India. Past census figures should be used as base, and annual growth rate should then be used to arrive at current population.

This is a critical indicator that denotes the extent to which people use public transport for moving within the city. Higher modal share in favour of public transport or non-motorized transport is desirable. The National Transport Development Policy Committee (NTDPC), 2013 provides the benchmarks for the level of service in a city

• ‘Public transport’ shall include buses, suburban and metro rail, water transport (e.g. ferries) etc.
• A household survey (or other alternative transportation survey technique) can be undertaken for capturing the modal split in the city as per the sample size prescribed for different size-classes of towns in the URDPFI Guidelines.
• Wherever recent studies (current year) have been undertaken for planning purposes, the same may be used for obtaining data. Such studies may be available with local Transport Authorities or ULBs.

This denotes the availability of dedicated Right of Way (ROW) for bicycles in the city, thereby encouraging the use of such nonpolluting transport options. Higher percentage would indicate a better non-motorised transport (NMT) network in the city. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• The total length of cycle tracks shall be calculated only once, even where tracks are available on both sides.
• Data can be obtained from relevant Transport Authority, Development Authority or Planning department of the ULB.

This denotes the availability of dedicated Right of Way (ROW) for bicycles in the city, thereby encouraging the use of such nonpolluting transport options. Higher percentage would indicate a better non-motorised transport (NMT) network in the city. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• Major transport interchanges will include bus depots/stations, metro or suburban rail stations and water transport terminals (e.g. ferry terminal)
• An interchange can be considered to have bicycle parking facility if such facility is available within a radius of 250 metres
• Data can be obtained from the relevant Transport Authority, Development Authority or Planning department of the ULB. Where such data is not available, the same can be obtained through physical surveys of major interchange sites.

This denotes the extent to which people walk or use bicycles and cycle rickshaws for moving within the city. Higher number of trips indicate better infrastructure available for pedestrian movement and cycling as well as higher acceptability of NMT as a transport option. The National Transport Development Policy Committee, 2013 provides the benchmarks for the level of service in a city.

• ‘Non-motorised transport’ shall include pedestrian, cycling and cycle rickshaws trips.
• A household survey (or other alternative transportation survey technique) can be undertaken for capturing the modal split in the city as per the sample size prescribed for different size-classes of towns in the URDPFI Guidelines.
• Wherever recent studies (current year) have been undertaken for planning purposes, the same may be used for obtaining data. Such studies may be available with local Transport Authorities or ULBs.

Passenger Information Systems (PIS) are the key communication link between transportation operators and the travelling passengers. They provide accurate information regarding arrival and departure times, gates etc. Such information is provided in the form of digital displays as well as through loud speakers installed at appropriate locations. This indicator denotes the extent to which such PIS are installed at all major transport interchanges, such as major bus stops and bus depots, suburban rail stations, metro stations and water transport terminals. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• Major transport interchanges will include bus depots/stations, metro or suburban rail stations and water transport terminals (e.g. ferry terminal)
• Only those interchanges with operational PIS systems shall be included in the numerator
• Data can be obtained from the records of the relevant Transport Authority, Development Authority or Planning department of the ULB and corroborated through sample physical surveys.

The extent to which signals installed at traffic junctions on major roads in the city are interconnected and synchronised, so as to facilitate smooth traffic flow along the road networks. Synchronisation means that the phasing of the signal at any specific intersection is in tune with the phasing of the intersection before and after it so as to provide a continuous green phase for the traffic stream, resulting in reduced congestion and stopping time at each intersection. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• Synchronisation will mean that the phasing of the signal at any specific intersection is in tune with the phasing of the intersection before and after it so as to provide a continuous green phase for the traffic stream, resulting in reduced congestion and stopping time at each intersection.
• Only those signals that are synchronized should be included in the numerator
• Data can be obtained from the records of the relevant Transport Authority/ Department responsible for signal management in the city and corroborated through sample physical surveys

This is indicative of the restriction on free parking spaces for all vehicles in a city and measures the availability of paid public onstreet parking spaces in the city, particularly along major arterial and sub-arterial roads. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• Number of parking spaces (paid or unpaid) should be stated in terms of Equivalent Car Spaces (ECS) allotted for all vehicles. Total available on-street parking spaces = (Number of parking spaces for cars X 1) + (Number of parking spaces for two wheelers X 0.25)
• All arterial, sub-arterial roads with ROW equal to or more than 30 metres (minimum width for sub-arterial roads IRC:86-1983) should be taken into account, including service roads (if any) along these roads.
• Data can be obtained from the records of relevant Transport Authority, Development Authority or Planning department of the ULB and verified through sample physical surveys

This denotes the availability of pedestrian facilities (footpaths wider than 1.2 metres) along the road network in the city. SLBs for Urban Transport developed by the MoUD provide guidance on the service levels for transport.

• The total length of footpaths having minimum width of 1.2 metres shall be counted and shall also be multiplied by 2 for roads where footpaths are available on both sides.
• The total length of road network available in the city shall be multiplied by 2 (since footpaths should be provided on either side of the roads).
• Data can be obtained from the records of relevant Transport Authority, Development Authority or Planning department of the ULB and verified through sample physical surveys

The extent to which pedestrian crossing facilities such as zebra crossing, pedestrian signals, grade separators etc. are available at all traffic junctions on major roads in the city.

• The Traffic junctions along all roads with ROW equal to or more than 20 metres (minimum width for collector roads IRC:86-1983) should be taken into account.
• Sample physical surveys can be conducted (ward-wise) to assess the availability of pedestrian facilities at junctions and an average can be used. Wherever available, data can also be obtained from the relevant Transport Authority, Development Authority or Planning department of the ULB.
• Data on total number of junctions can be obtained from the relevant Transport Authority, Development Authority or Planning department of the ULB on the basis of available maps showing road network.

The extent to which public right-of-way areas such as Government buildings, sidewalks/ footpaths, subways and foot-over-bridges (FOB) have been designed in accordance with universal design principles (including design of appropriate signage) so as to facilitate use and access by all, including the differently abled. Guidelines have been provided by the MoUD for barrier-free environment (Harmonized Guidelines and Space Standards for Barrier Free Built Environment for Persons with Disability and Elderly persons, 2016)

• Public right-of-way areas will include areas such as Government buildings, sidewalks/ footpaths, subways and foot-over-bridges (FOB)
• Data can be obtained from the relevant Transport Authority, Development Authority or Planning department of the ULB and corroborated through sample physical inspections.
• Data on total number of government buildings, sidewalks, subways and FOBs can be obtained from the relevant Transport Authority, Development Authority or Planning department of the ULB.